riyo.ai Shopify Installation guide

This guide will explain installing the riyo.ai tracking code on your Shopify store.

Let's start!

1. Installing riyo.ai Tracking Code

2. Workaround for Tracking Shopify Checkout Flow

Installing riyo.ai Tracking Code

Start with copying the tracking code of riyo.ai

The first step is to obtain a script you can post on your website's backend. While completing your signup, you will be asked to enter your website URL.

Note: If you are already using riyo.ai with an existing website (property), please add a new property from the top right side of your dashboard.

Step 1: Click on the icon highlighted below in the Install tracking code section of the overview section to access riyo.ai’s tracking script.

Step 2: Click View Script and copy it, or you can copy it by clicking “Copy Script.”

Workaround for Tracking Shopify Checkout Flow

Step 1: Visit your Shopify Admin dashboard.

Step 2: Click on Online Store, then click on Themes.

Step 3: On your current theme, click Actions and then select Edit code.

Step 4: Within the Layout folder, click on theme.liquid.

Step 5: Scroll down the theme.liquid page until you've found the </head> closing tag.

Some themes will use a variation of the <head> </head> tags such as {/head}, [/header], or other variations of [/head]. These all work in the same way.

Check the following video for you convenience;

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Step 6: Paste your riyo.ai Tracking Code just before the closing </head> tag.

Step 7: Click on Save to apply the changes.

Step 8: Install the Tracking Code on your order status page, inside the Shopify Admin sidebar click on Settings.

Step 9: Click Checkout

Step 10: Scroll down until you reach the Order status page scripts section. Paste the riyo.ai Tracking Code in the text field and save.

Your ideal customer waiting to be discovered on your website.

riyo.ai's real-time chat and insight data will help you identify and engage your online visitor and convert them to highly qualified companies. Install our script and see it for yourself.

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Article by

Krunal Shah- CTO

Having worked on numerous challenging projects in the fields of social businesses, the automotive sector, and education, Krunal has over 10 years of expertise in the IT industry.